Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to RGB Lights Decor ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rgblightsdecor.com and use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register on the website
• Make a purchase
• Subscribe to our newsletter
• Contact us via email or contact form
• Fill out a form or enter information on our site

The personal information we collect may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Communication preferences

3. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Device identifiers

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We use the following types of cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)

5. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Analyze usage patterns and trends

6. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Analytics Partners: Google Analytics, Facebook Pixel for website analytics and advertising
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at info@rgblightsdecor.com or call +444827226146.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

RGB Lights Decor
7 Lily Course Wardfort
DE15 9DU, United Kingdom
Phone: +444827226146
Email: info@rgblightsdecor.com
Registration Number: 43419399

15. Cookie Consent

By using our website and accepting cookies through our cookie consent banner, you consent to the use of cookies as described in this Privacy Policy. You can manage your cookie preferences through your browser settings or our cookie consent tool.